Return & Refund Policy

At Somnath Pavbhaji, we want to ensure that you are completely satisfied with your order. If for any reason you are not, we’ve outlined our return and refund policy below:

Returns:

1. Damaged or Incorrect Items: If you receive damaged or incorrect items, please contact our customer support team within 48 hours of receiving your order. We may request photos or other evidence of the issue to help us improve our processes.

2. Quality Concerns: We take the quality of our products seriously. If you have concerns about the quality of any item in your order, please reach out to us within 7 days of receiving it. We may ask you to describe the issue or provide photos.

3. Change of Mind: If you have a change of heart about your order, we accept returns of unopened and unused items within 14 days of delivery. You are responsible for return shipping costs.

Refunds:

1. Damaged or Incorrect Items: If your items are damaged or incorrect, we will provide a full refund, including the cost of standard shipping, if applicable.

2. Quality Concerns: Depending on the nature of the quality concern, we may offer a full or partial refund. This will be assessed on a case-by-case basis.

3. Change of Mind: For returns due to a change of mind, we will issue a refund for the cost of the items returned. Shipping costs are non-refundable in these cases, and you are responsible for return shipping costs.

Refund Process:

Refunds will be processed within 5-7 business days after we receive the returned items and verify their condition.

How to Request a Return:

To initiate a return or report an issue with your order, please contact our customer support team via email or phone. Provide your order number and details of the issue, and we will guide you through the return process.

Return Conditions:

• Items must be returned in their original packaging (if applicable).
• For items that are not damaged or incorrect, they must be unopened and unused to be eligible for a return.
• We reserve the right to refuse returns or refunds if the items have been tampered with, used, or are not in their original condition.

Contact Us:

If you have any questions about our return and refund policy or need assistance with a return, please don’t hesitate to contact our customer support team. We are committed to providing excellent service and resolving any issues promptly.

Thank you for choosing Somnath Pavbhaji. Your satisfaction is important to us, and we appreciate your trust in our products and services.